
Frequently asked questions.
How often should I be taking class for optimal results?
For optimal results we suggest taking class about 2-3 times a week. One of the best things about our method is its efficiency, so a few times a week is really all you need! Our workout is low impact enough for the body to handle coming every day if you want to come more
When should I get to my first class?
We suggest that you arrive 15 minutes before your first class. This will give us time to show you around the studio and introduce you to our method and machines. Coaches spend about five minutes with a first-timer before class to make sure they are set up to have the best experience.
What should I wear to class?
Comfortable, athletic clothing. We do require you wear sticky socks or socks with grips. We sell them at the studio if you need to pick up a pair.
Can I take class while pregnant?
We always suggest consulting with your doctor on this one. Typically, we don’t recommend trying a new workout if you’re expecting, however clients who have been regularly attending classes are usually clear to continue doing so. Our instructors are trained to give modifications to clients who are expecting, so please be sure to let them know before class so they can customize your workout.
What is your cancellation policy?
All classes must be cancelled at least 8 hours prior to the scheduled start time. Cancellations made within 8 hours of the class start time will incur a $15 late cancellation fee, which will be charged to the card on file.
How does the waitlist work?
If you are on a waitlist, you may be added to class up to 2 hours before the class start time.
Once we are within 2 hours of class, the waitlist is locked, and no additional members will be added from it.
If a spot opens up within 2 hours of class, you can book it directly through the app—first come, first served.
Important: Our cancellation policy requires at least 8 hours' notice. Being on the waitlist is treated the same as having a spot in class. If you’re waitlisted and know you can’t attend, please remove yourself to avoid a potential late cancellation fee.